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Emergency Advice

Get urgent help if you are experiencing a mental health crisis. Mental health crisis means different things to different people.

  • You may be distressed and want to harm yourself, or someone else
  • You may be hearing unpleasant voices, feel that people are watching you or that you are in immediate danger

It could help to tell someone you trust, such as a family member or a friend who can then help you decide what to do. They can also contact services on your behalf.

If you are supported by one of NSFT’s services:
Check your care plan, and:
During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don’t have their details, visit NSFT’s service finder.
Or call the urgent mental health helpline on 111 and select option 2.

If you need urgent help and you are not supported by NSFT’s services:

Call 111 and select option 2 to speak to the 24-hour urgent mental health helpline.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

If anyone is at serious risk of harm, call 999 and ask for the police.

Stepping Stones
Mental Health Support

Who is it for?

Support Offered:

Home Start Norfolk
Family Support
Home Start Norfolk Support

Who is it for?

Families with children under 5 experiencing difficulties within the home.

Support Offered:

Practical support to families including offering emotional support to parents and children, implementing and supporting routines, helping isolated parents access help, connecting families with other services and more. Self Refer online
Lotus Maternal Therapeutic Outreach
Perinatal Mental Health Support
Lotus Maternal Therapeutic Outreach Support

Who is it for?

Women who are experiencing trauma related mental health difficulties during pregnancy or after birth.

Support Offered:

Support & therapeutic practices including, Cognitive Behavioural Therapy (cbt), Eye Movement Desensitisation and Reprocessing (emdr), Compassion Focused Therapy (cft) and more.
Cup-O-T
Mental Health Service
Cup-O-T Wellness and Therapy Services

Who is it for?

Young people and their families in need of intervention or wellness therapies.

Support Offered:

EMDR Therapy, Wellness Workshops, Level Up Outdoor workshops for young adults and Ecotherapy workshops all offered from their mobile therapy van at outdoor locations across Norfolk.
Mind
Mental Health Support
Mind Support

Who is it for?

Adults and young people from age 11 who are experiencing a mental illness.

Support Offered:

Provides information and support to those experiencing mental illness. They have a dedicated Infoline helpline to offer support and signposting as well as the ability to offer therapies and further help
Leeway
Domestic Violence
Leeway Domestic Violence Support

Who is it for?

Adults, young people and children experiencing abuse within the home

Support Offered:

Can provide support and a safe house for people fleeing domestic violence. Leeway also help those staying in their safehouses to find housing, employment, help with benefits etc.
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